I had an appointment a few Saturdays back at 3pm for two procedures. One with a dentist and an implant with the specialist, Dr Bernard. After waiting 20 to 30 minutes, the dentist came to tell me the specialist forgot the tool needed for the implant. I had already overheard dr bernard say they didn't have time for both procedures. So, I ended up completing a deep cleaning and neither of my scheduled procedures. The front office was very apologetic and rescheduled me for 2/11 and assured me, they would get it done. In the meantime dr bernard came in and didn't even acknowledge me, let alone apologize. I called today to confirm my appointment for tomorrow and was told my appointment is for 2/18. My appointment card says February 11. Seriously? Cmon, western dental, get your act together. I'm afraid to see what's next. I'm trusting you with my mouth?