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| - This is likely the most challenging review to write. My opinions differ on the quality of the food and the service. While the food is exceptional, the service needs some serious work. As such, I am going to go with 3 stars.
My sister picked this restaurant to have my grandmothers 98th birthday dinner. The number of people attending was between 20-30., as such, we were seated in a semi- private room in the front of the restaurant. The reservation was set for 7pm. Admittedly, people continued to stroll in until about 8pm. Of note, the majority of the patrons were coming from out of town, and had a difficult time with finding the location of this restaurant. I too struggled with finding parking. I ended up parking about 3 blocks away.
Since we did have a large group, the expectation was that we would have at least two servers. There was one male who was working our room. He appeared to be frazzled by the work he would have to do for our group. He started out with taking drink orders. This took longer than it should have. It also was not done with errors. Several drinks were forgotten or took an extended amount of time to arrive. He proceeded with taking food orders. Another male did come in to assist with this effort. The food did come out fairly quickly.
Regarding the food, I enjoyed the dip trio and the eggplant flatbread, both exceeded my expectation. If the review was simply based on the taste of the food- it would be 5 stars! Everyone noted that they enjoyed their meal. I think the prices are fair given the portion sizes that you receive. I must also mention that the server made a number of mistakes when bringing out tabs. Not to mention, gratuity in the amount of 22% was added to each bill. For the server to not be that efficient, he made out like a bandit on gratuity!!
The last area of concern was for the cake. I purchased two cakes for my grandmothers celebration. The waiter brought out each cake separately, then the plates, then the knife to cut the cake. I just feel that if he had assistance, everything could have been done in one run. It's as if staff lack any sense of urgency. As I was waiting on to go boxes, I saw at least 4 staff in the back just having general conversation. I guess that's why there was a delay in just about every service area.
Based on my experience, I do not feel that this restaurant is good for large groups. Due to the fact that the food was good,I will give them another try. likely with just one or two other people.
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