OK, so this was my first visit to ANY Capriotti's and was expecting good things. I order their "Capastrami which is a 9" pastrami sandwich served on a roll with Russian dressing and cole slaw. I ask to have the cole slaw served on the side instead of in the sandwich, which they did. It took them a little more than 5 minutes to prepare it. Now I have eaten enough pastrami in my life to know that good pastrami has been salt cured and has a bold spicy, smoke infused flavor. Capriotti's pastrami tasted almost totally bland. Even the saltiness had somehow been leached out of it. The sandwich roll had obviously been microwaved which results in toughening up its natural soft baked texture. The cole slaw was mediocre and not particularly flavorful.
What a HUGE disappointment! Overall, this turned out to be one of the 2 worst pastrami sandwiches I've ever been served. I know that Capriotti's has now become another big multi-state franchise chain. I don't know how they managed to achieve that status by serving such a wretched sandwich.