Hotel was very nice. Staff where great and very helpful. Rooms where well appointed and had all the items you would expect from a 4 star. The issue I had was that I was promised a lower price, and when I checked out for the 6th night, I was charged significantly higher. I was on business, but still, I tend to protect my companies interests and this was 60 plus dollars more then what I was told. I paid it and left a message. Got a call and I was told that was the only rate offered. Really a top hotel like this would let a business client have a bad feeling about its hotel for 60 dollars..happened.
I would stay there again but not for over 300 dollars night. The hotel should have credited me back for the 60 dollars when I complained. So I would say their customer service is lacking,