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  • I will try to keep this short but... what a disappointment my Sept '16 appt was. Seen by a student PA, had the most inept breast exam ever in my life even though I told her I needed a follow-up mammogram for a questionable problem any previous one. Next, I have never had such a painful pap smear test taken in my life. She definitely was not instructed properly for either of these. She should never been permitted to do these until the doctor or her instructor was sure of her techniques! Next, when Dr. Monroe came in, she never asked if I had any problems, although I had been requested to complete a form to give this information. None of these were addressed nor was there any "hands on" exam done by Dr. Monroe. She just escorted me to a seat by the front desk and walked away, after giving me a card so a copy of my mammogram results would be sent to her SINCE I DID MENTION THAT THERE WAS A PROBLEM! Otherwise, she would have had no idea. None of my problems were addressed, such as unbearable hot flashes and possibly changing my medication. Also, that my pharmacy has been waiting for a return call or fax for approval for my medication. I called the office 3 days later about needing my medication and about my dissatisfaction of the appointment. I was guaranteed of a return call! Now...9 days later, no call back, so I called about my same concerns. Oh, by the way, I have been without my medication for hot flashes for almost 4 weeks now. And I am still waiting for a return phone call from someone in that office. I was told that perhaps the office manager would call me. I guess Dr. Monroe is just too busy to take time to talk to her patients in the office or on the telephone!!! I am wondering how you ever would get in touch with this physician if you had an emergency. Oh, I know, you just go to the Emergency Room and have a non-GYN doctor take care of you! Boo, Dr. Monroe!
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