This is one of our favorite restaurants in the Phx area. The quality of the food is exceptional. That said, I took my niece there last week, we both ordered the Philly Cheesesteak, it was not up to their usual standards. We both had gristle in the beef. We didn't discuss it till later, as neither of us wanted to mention it during our lunch, hoping the other was not having the same experience. I'm sure they would have made it right if I had brought it to their attention.