Just to be clear, I am only reviewing the bagels and not the other food or drinks sold at Einstein Bros Bagels. And, full disclosure, I am originally from New York and know what a bagel should be (one of my first after school jobs was working in a bagel bakery on Long Island). This review is based upon the baker's dozen bagels I bought at this Einstein's less than a week ago. To put it bluntly, the bagels are a huge disappointment. For an establishment that has the word "bagels" in their name, it is shockingly bad. To put this in perspective, it is not as bad as a frozen bagel that you would buy in the grocery store. But it was no better than the fresh bagels you could buy at a grocery store like Schnucks. And not nearly as good as the bagels they sell at Panera. Einstein bagels are of the quality that they have to be toasted before you eat them - even when you first buy them. That is a sad thing to say about a fresh baked bagel, but it is a fact.