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| - Had a nice stay here in early February. Location was convenient to downtown shops and restaurants. We enjoyed our room on our second night, but that was only after being moved; on our first night, the first room we were assigned to seemed a bit odd - there was a massive sheet/drape covering the bed and headboard when we arrived, which seemed suspicious. In addition to that, the phone wasn't working and the toilet wasn't flushing properly. So we asked for a new room, and were given one right away - however, the new room was significantly smaller than the first, and quite cramped. It also had a bit of a sewage smell in the bathroom (perhaps Montreal water issues?). In any case, the next morning, when we mentioned that, we were quickly upgraded to a bigger and better room. I think the issue on the first night, was that the night staff on duty was new; had we taken up the initial issue with the day staff, I think we would have been upgraded on the first issue. Regardless, the final room was clean, spacious, and airy feeling, so we were quite content. The day staff made a point of reaching out to us and trying to make our stay satisfactory.
One other issue - parking. The only parking lot is down the street, and there is construction going on right next door to the hotel, which sometimes blocks off the street in front of the hotel. So it can be tricky to pull the car up out front, and then the walk to the car feels long in cold weather.
Nice hotel with a cool vibe. Stay here if you're looking for something "sexy" but not necessarily for the amenities of a regular hotel.
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