100 percent experience. ON the fly I was googling people to fill in my lashes here in Vegas. I normally see a lady in Chicago. SOO RISKY, Jordan was able to fit me in with Carmen last minute. She was kind enough to take me at the end of her busy day. The place is in a great location and the chairs are very comfortable. CARMEN did my lashes as if she was performing plastic surgery. These are the best they have ever looked. For her to take her time on a add on client at the end of her day was enough then she just went above and beyond. I will definitely be back to see Carmen. She was all pro, and even wears this mask not to breathe heavy on you(how thoughtful). She listened to exactly what I said and actually matched my vision for my eyelashes. I wasn't in a bit of discomfort at all the whole time. What a pro! Thank you again.