Excellent customer service and very friendly folks! Went in early Saturday to try and rent a pickup truck to move a couch. Didn't make any reservations so I went on a hope they would have something. Walked in and got one. The guy helping me was very nice and explained everything thoroughly but quickly which was great because I wanted to be in and out before it got too hot to be moving furniture. Returned it and the same guy was on his way out but took the time to check-in the truck. Overall, great experience.