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  • We wanted to order some food here and waited about 5 minutes in line without being acknowledged as 6+ employees all stood around doing absolutely nothing. An employee finally mumbled (with his back turned to us) that he would be with us soon. He proceeded to take almost another 5 minutes while washing his hands. It was at this point that we started voicing our complaints. The manager then came out and began yelling obscenities at us. I think that it is completely unprofessional that a manager is allowed to behave like that and I will NEVER go back to a Cafe Rio ever again. We were actually turned away and the store manager refused to accept our business all because we had a complaint. I guess that Cafe Rio doesnt want our money. Hopefully the owners know that this is how the manager for this location is running/representing their business. It was at that point that she became extremey nasty and even used a racial slur. A female employee was also picking at her nose which was absolutely disgusting and against health codes. I would not trust the food at this place because it was such an unclean environment. No wonder there was not even a single customer in the store at prime dinner time (6:15pm); they probably all got chased away by the rude employees (if they were even offered service here) and they probably walked in and were ignored for 5+ minutes (just like we were) and then denied service and cursed at.
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