I've been using Proficient Clean for several months and they are great! When I first tried them in November, I had some scheduling trouble. But when I reached out to them again in March, things went much better. Since then, I've had June come every other week to clean. Between health issues and a crazy work schedule, cleaning has always taken a back seat. Now, I don't have to freak out every time someone's coming over. She deals with my 2 cats and their hair wonderfully. It's really been a God send that I didn't know how much I needed.