Paid for VIP service, but got the worst! They didn't wipe the front windshield down inside or out, dust the radio, and smoked in my car! Now I have to spend $200 to replace the special filters in my car and go somewhere to have car detailed to try and get rid of the smell. As a non smoker I smelled it within a half mile, and now I can't get rid of it! As an asmatic this is a huge problem! They used to be great, not sure what's changed but I'm finding a car wash closer to home!