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  • DO NOT USE THEM FOR YOUR WEDDING. Out of the 10 guys who rented suits, 6 of them had problems with incorrect alterations, including myself. This required multiple trips back to the location. I actually had to get up early on the day of my wedding and be at the store just as they were opening. I was actually there 5 minutes before open, but could not be shown the courtesy of letting me in 5 minutes early by any of the salesmen who all knew me at that point, despite the fact that I was getting married in a few hours. Instead they just stared at me at the front door and greeted me when the store opened like it was no big deal. On top of this, no one at the store seemed to have any idea what was going on when I sent my groomsmen and fathers to get their suits. They actually told my father in law that he was at the wrong store and sent him away. I also received multiple calls from my groomsmen saying the people at the store didn't know who they were. One of my groomsmen also told me he needed to switch from his initial sales woman at the store because of how rude she was. Overall it was an awful experience. And to cap it off, as part of using them for my wedding I was supposed to get a reduced price on a suit of my choosing. Given their multiple screw ups I thought I would at least get a free suit out of things, but that did not happen either and I was shown nothing in the way of an apology for their tremendous screw ups. When you deal in one type of merchandise, i.e. mens formal wear, I expect you to be able have better than a 40 percent success rate on proper alterations. I am not sure what goes on at this location, but stay far away.
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