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  • Had scheduled oil change at 1pm on a Saturday but was told I could drop car off anytime before then. Arrived around 9am and the female in the drive greeted me then tried to flag down a service advisor. As one walked by he snapped back at her "I'll get to him when I have time!" as he went back into the building. That guy never returned so she had to grab another advisor, possibly a manager, who did help me initially but later passed me off to the guy who had said he didn't have time for me (forgot his name). Guy was rude and only words he said to me was "I'll call when it's done." Returned to pick up car..oil level monitor wasn't reset and tire pressure levels weren't reset. Called back to make sure the work was actually done and the advisor said "it was, it's a simple process to reset it." I know how to reset it and if it's so simple why couldn't your techs have done it!? Not very reassuring when this isn't done in the shop as it shows lack of attention to the work. This location is extremely convenient to me but probably won't return based off the experience I had. Obviously wouldnt recommend to anyone either. Sad
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