I've been to this nail salon since they opened. Not only was I told there isn't a wait when I called, I waited over one hour to be taken and was still never done. Two ladies come in after me, with no appointment and was taken before I was. Watched the owner sit there on FaceTime while doing someone's nails. Another lady came in and wasn't greeted by either owners, as FaceTime was too much of a priority. After this I wound up walking out, without any service whatsoever. This isn't the first time this has happened. After the third strike you're out. Very unprofessional. There are many other nice nail salons here in Surprise. If you enjoy wasting your time then this is the place for you. I won't be back. I'd give it zero stars if I could.