I was here for some outpatient surgery last Monday.
Everything went very smoothly. The wait was a bit longer then I had wanted. But, the entire staff was fantastic! I was checked in and in the preop within 15 minutes of arriving.
The waiting area was clean and the furniture was comfortable.
The only flaw is the parking. I think this is with every single Cleveland clinic facility. I mean, they are taking over northeast Ohio and cannot get the parking down? Valet charges an arm and a leg. Moat places accept credit for valet. However this facility. Doesn't. Cash only! I wouldn't complain about parking so much in my reviews. But, I spend 2 or 3 days a week at a Cleveland clinic facility. I could have paid off my car with all of the money I've shoveled out for valet.