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  • To start off I love this location and their service, although tonight I went in and got spoken down to by the female manager of this location who should in my opinion have at least better customer service than the employees she is in charge of. They forgot an order of fries of mine so I went back in with receipt in hand to explain the situation. Any other fast food chain I would have brought the bags of food back in for proof but I thought Chick-Fil-A would have just taken my word because of the customer service they usually uphold and also it was just an order of fries. The manager on duty explained to me very rudely that "it would be impossible" to have forgot my order of fries because she "verifies each and every bag". I had to explain again that I was missing an order of fries and even offered to run outside and get the bag of food. She then told me "let's not waste our time" and proceeded to get me my order of fries. I come to this location once or twice a month and never had an experience like this. She even seemed to be talking down to her employees when I went in. I understand people have their bad days but don't take it out on other people especially employees or customers. I was very unpleased about my visit although Jonas up at the front running the register was awesome and very polite. The manager tonight should take a couple customer service pointers from him.
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