Oh my, what a disaster. I will simply say that I should have known better. I thought to myself, "how bad could it be?"
Perhaps they should actually serve the food the way it looks on tv. I see the commercials often enough that I assumed it comes out to the tables looking delicious and colorful. It was beige on beige with a random color here and there. I think I had seven pieces of a diced tomato in my dish.
Perhaps I shouldn't have expect a quality meal two hours before they close? But that doesn't explain why it took close to two hours for us to get all of our food. I kid you not, our appetizer took 50minutes. Then another 50 for the entrees. You would think the entrees would have been quicker since they knew the app had problems, it was taken off our check.
Perhaps the service could have been better? I'm still not sure which one of the five people constantly wandering behind the bar making chocolate milkshakes for the staff was the bartender.
Perhaps I shouldn't be writing such an openly honest and deadly accurate review. It may cost someone their job.
Perhaps that person will be the district manager who clearly has no grasp on this store.