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| - On 5//14/17, Mother's Day, was my 2nd time here. I give 1 star for the POOR service we got. I promoted this restaurant to my family and I felt let down with kind of service we got. Reservation for 13 people. Everyone in my party, agreed that the food was sumptuous!
Knowing that it's Mother's Day, the restaurant should've been prepared with volumes of orders. For the big group we had, our food/order, came out one by one... first then skewer, then the rice, then some fried bananas... it was disappointing. The iced tea didn't have any taste.... We had kids and were all hungry. It took about an hour for all the food to be served. We were the first ones to arrive and yet, was served last.... it's interesting that any place can easily charge your group the gratuity, I understand that we were a big group and that's it's an automatic thing, but the word GRATUITY, means tip for service.... an exceptional service that is --- which we did not get... how dare you collect $32 gratuity for our group for food/dishes that came in one by one? Seriously..... kakainis!
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