HORRIBLE. I told the women working there, Rose, that my nail was crooked & she was telling me it wasn't & refused to file it more. When she was filing my nail, she completely ripped my skin off on both thumbs & now all of my fingers hurt. Every single one of my nails are a different shape, length, & are still ALL crooked. The acrylic does not even cover my entire nail. DO NOT GO HERE. Complete waste of money.