UPDATED REVIEW 4/26/2017 - I recently gave 30 day notice for termination of my management contract with SGI. They no longer effectively manage repairs of my property. Communication is always behind. They are reactive instead of being proactive. They no longer make you feel like your property is the only one they are managing. Now, all I only get excuses and "your property isn't the only one we manage, we manage over 300 properties." It's your job to make your customer FEEL like you are one. Their fees have gone up and their service has failed over and over again.
UPDATED REVIEW - I am no longer happy with the quality of service of SGI. Recently, they are only doing the bare minimum, if that. Communication is lacking. Attention to detail when handling repairs to my property is also lacking. I have been provided quotes for only 1/2 to 3/4ths of the work necessary to complete the repairs to get things back to how they originally were.
The review below is 2 years old. They were once on top of their game, but have slipped lately.
I have only been with one property management company and as far as I am concerned, SGI will the only property management company that I will use. Their service has been great and has helped take 99% of the work off my shoulders. They are prompt when attending to tenant needs. They handle all the work, give me great options to choose from, and make sure everything is finished properly. Everyone on staff that I have spoken with is very helpful and knowledgeable. If you are worried about renting out your property, you don't have to be with SGI managing it for you.