Terrible property management company!!! This is the 2nd time our air has gone out in the house that we have rented for 3 years and the response from Progress Residential has been the worst! It was super slow when this happened 2 years ago and this time is exactly the same. With temperatures of 104 today it is not acceptable that I filed the maintenance report this morning and at 3pm still have not heard anything from the rental company. No call back, nothing but an automated email stating the work request was received. I just called and the representative answering the phone says they haven't called because they didn't have my phone number!!!! I have been renting from them for 3 years!! Sorry but this is a complete fail to have a pregnant woman with a toddler sitting in a house that is 91 degrees!!!!