I've been here twice. First visit: I didn't have the best lady. BUT the amenities are great, super clean and everything was sanitized. Second visit: I got Cindy (whom my mother had on the first visit) and was excited to have her because she did such a good job with my mom. She was great! Very sweet and accommodating. I have long natural nails and she took great care while filing them. I highly recommend this place but definitely make an appointment! I just happened to show up before a rush and a lot of women had to wait or left due to the wait. The front desk lady was super sweet and helped make the whole experience enjoyable. I will definitely be back!