I was on vacation in the area and decided I needed some "me time". I found this place via yelp and it had some good reviews from the locals so I gave it a go. So glad I did. When I first showed up the waiting area was full (a good sign of good business) and instead of telling me to wait around they actually I suggested I come back later in the afternoon. I went to starbucks and chilled out for an hour and was seen right away upon my return. I had Trinny as my technician and she was FABULOUS. We chatted the whole time and she did a great job, not rushing through the job like other places I've been to. She also didn't try pushing more expensive options on me, which irritates me back home in L.A.. I'm happy with my nails and feel nice and relaxed after the massage chair and foot/leg/arm/hand rub (also nice soothing music!). Hopefully I'll be back in the area some day for some more me time!