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  • Horrible customer service. Called in an order, had to give them my CC info over the phone just to place the order so if you're paying cash don't even waste your time. Was told it would be ready in 20 mins, got a call from a number in North LA, didn't answer, checked my vm which I normally don't so quickly, it was the habit burger processing dept saying that my payment went didn't go through, called them back and was told my card info did't go through and my order cancelled. If I wanted to place the order again it would take another 20 mins. I said out of frustration this is kinda silly why can't I just pay when I get there, it's not my fault the girl who took the order entered my card info incorrectly, the CS rep responded actually the card was declined not entered incorrectly. I told her thanks for her help and went to 5th ave Cafe for a couple burgers. And yes I used the card that was "declined" to pay for them. PS. parking is a madhouse and not worth the hassle at this location, but honestly end the end who wants to spend their hard earned money at a place where they treat you poorly.
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