Monica, manage to take my order with out saying hello, zero communication skills and no eye contact.
I wanted just meat and cheese... she responded twice with the same wrong answer, "baguette turkey bacon". I corrected her politely and told her what the correct order was.
My food of course was incorrect... I go back and I finally get her to look at me and I say, " I am sorry but this isn't what I ordered..."
Long story short, I asked for a refund because all they did to fix it was take 5 mins to wipe off the mayonnaise from the sandwich.
They called the manager over in perfect English, where she then spoke to her manager in Spanish...
the manager even pointed it out automatically what I was talking about
They gave me the money with out even an apology. Sad