Husband and I both had the build-a-burger. He had the Kobe fries, and was very happy with it.
I had the veggie burger with spinach, egg, and chipotle mayo on a whole wheat bun, with side salad. It was a foodgasm. I've had veggie burgers all over, and this is the only one I really loved besides Morningstar. It was nicely flavored, had a pleasant texture and was cooked nicely. Most veggie burgers I've had are mushy, dry or both. Blu Burger's was perfect.
I agree with the other poster that the bun is too thick. I ended up slicing some off the top and that worked.
The only reason I'm not giving this 5 stars was the server didn't check back on us after delivering our meal, and the place wasn't busy at all (I saw 2 or 3 servers on duty). Everyone was friendly though. Cool decor, clean, music at talkable volume.