My husband, daughter, and I have been here 2 times. Both times the food was delicious! The customer service was great. The seating is limited though since it's usually busy. I went to the restroom for the first time, and I loved the design, but it took some effort to close the women's door all the way to make sure it clicked. I'm sure the person before me didn't realize it wasn't shut all the way, so when I pushed it, the door opened and I accidentally walked in on her (oops). We had chosen carry out and when we got home, I realized they forgot an item. I called the store and the person I spoke to, I believe her name was Megan, was happy to help me. It was definitely a relief after the kind of day I've had. We will be coming back more often!