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| - This restaurant was an epic failure from beginning to end.
To start, we had a reservation for 7:45 to celebrate a friends birthday. Admittedly, we were a large crowd, but that's why we chose hibachi and made a reservation. They seated us promptly at 9:00 and made no apologies for making us wait over an hour.
Once we were sat, we waited at the table for about another 20 minutes before anyone even came to take our order. At this point, we were all hungry, thirsty and hot. Those hibachi grills put off a lot of heat. We spoke with management a number of times and they seemed unconcerned that no one was taking care of us. I thought that would change when 4 people got up and left, but no.
By this point, it's after 9:30. Remember, our reservation was for 7:45. We had no water, no drinks, no waiter/waitress and hadn't so much as put in our order. Eventually, someone woke up and took our order.
The chefs were standard, but the food was not memorable. I was just so hungry I didn't care about the food at that point.
After dinner, we were ready to leave, but needed to pay. After notifying several servers that we needed to pay - which seemed to come as a surprise to them that we needed our bills - they all teamed up to give us our checks. Which were wrong. I had to actually go into the kitchen to get a waiter to recalculate my bill and watch him swipe my card. I didn't trust that they could figure it out without direction.
Overall, the biggest disappointment is that this was a night to celebrate my friends birthday that was marred by an incompetent wait and management staff. I do not recommend this place to anyone.
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