rev:text
| - I am very fortunate to have a beautiful high fashion shoe collection, so I've obviously had dealings with countless salespeople at such establishments. I have to say that I am really impressed with the customer service at Zanotti - especially the store in the Forum Shops. And definitely the store's manager, Dominik.
My fiancé bought me a beautiful pair of shoes for Christmas, but they were too big (they're my first pair of Zanottis, so he didn't know my size in them). When I called the store, I spoke to Dominik, who had a smaller size rushed in from another store - and he called me exactly when he said he would. We went to the store to exchange the shoes, and at a busy holiday time, Dominik spent nearly an hour with us, trying on even more styles, since he immediately understood my "foot issues" and what I love in a shoe. He's so adorably friendly, yet at the same time extremely professional and certainly knows his industry inside and out. In that time, I learned a lot about this awesome brand, and I am definitely a fan!
Zanotti as a whole is truly a class act. They are eager to do whatever it takes to make their customer happy. They can do all different custom alterations, and even special order a shoe in a different color, if you like! Amazing. Their shoes just make sense. They are the first high end shoe I've ever found that genuinely shows they want their shoes to fit each and every foot type properly - and look fabulous. Because we all know how hard it is to walk tall and confident when our feet are killing us!
I will be back again and again, and tell everyone to check this place out first before heading to the other high end shoe stores. You'll be really glad you did!
|