The food is good.
Here is the reason for the two star rating. This may sound petty. They have a pizza burger that used to be on their full-time menu. They've moved it to a seasonal menu. Really? Why? The manager said he didn't know why either. They have everything needed to make the burger except the marinara sauce. How hard is that to keep daily?
Now the reason for the two star rating is that he had heard this complaint from "numerous customers," and yet they continue to do nothing about it. Maybe with a reduction in high-star count reviews they may actually do something about the complaints.
Also, do not get seated in the annexed back room (the old gun shop). You seemed to be forgotten/lost back there.