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| - My review is for the photo department only. I've been going to this Walgreens for 6 years for prints. Their prices are reasonable and the quality of the prints are very good. I was so impressed with my recent photo book order and customer service so I was compelled to write a review.
Every November I wait for the Black Friday photo coupon because it is usually 50% off. A heck of a savings for my Christmas cards.
Plus, they are super fast with turnaround time on prints, usually within an hour. On Friday, I placed my card order online and used my coupon. I received an email within the hour that it was done. I went in and was waited on by Cherese who was super friendly. The prints looked great! And they sell postage stamps here, yay I don't have to go to the post office!
The coupon was good until end of day on Monday -- awesome! So I ordered some custom return address labels and had extra time to design my engagement photo books for my fiancé and my families. The labels unfortunately are not printed in-house, so I have to wait for them to be shipped.
The photo book online templates are very easy to use and they offer a nice selection of themes. Very reasonably priced and even better at half off! You can also send a link to an email address to show someone your online proof which is helpful.
I submitted my order online Friday about two hours before close. I ordered 6 books with the nicest cover they carry - "premium cover." It was ready to pick up Saturday afternoon. I was waited on by Tammy, who was super nice and professional. She even said congratulations on my engagement which was sweet. It's those little things that make a difference in customer service. Tammy told me she made the books and wanted me to be aware the cover was a little off because of an issue with the template. The cover has a cut out square to show the picture underneath. Honestly, it looked like it was centered pretty well to me, I appreciated her telling me though.
I inspected the top book and it looked really nice. The photos are crisp and vivid colors, and the paper is a nice semi gloss stock. There is also a clear vinyl page on page 2 to protect the cover photo which is nice. Sure, the premium cover is sort of cheap and made of a paper/cardboard material, but it still looks good. If you want leather or imitation leather this book is not for you. I probably wouldn't make a wedding album from here but it is good enough for a little memory book.
The only issue was when I got home and looked at all of the books I discovered that there was a page double printed in one of the books by accident. If they all had been that way I would have returned them but it was just my copy, no big deal. I just took an exacto knife and cut the page out. I didn't see a need to take it back for one extra page.
Overall: great value and I was really impressed with my orders and customer service at the print counter.
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