So my son broke his retainer from a previous local orthodontist and needed it repaired and fast just before Christmas. We were able to schedule luckily the same day and get his essix retainer the next day! From the moment we walked in all the staff were friendly and welcoming especially Esmeralda. Dr. Martinez was also so great with my son. He was very positive and friendly!! I also inquired about teeth whitening and it is a service they also provide here So I will definitely be back to whiten my teeth!!