First restaurant we decided to try on our first trip to Charlotte. I was slightly disappointed. Paid for parking because parking definitely is an issue. The waitress was very friendly. Now as for the food.... Rueben sandwich and the ham and gruyere sandwiches are good, the fries they come with are also very tasty. Tossed in an herb/garlic mixture cooked perfectly. The pretzel bites are more like bread bites.... not bad but not pretzel. The loaded bowties are potato cakes with green onions bacon and a drizzle on them.... the potato cakes aren't made to order they're previously made cakes reheated with the toppings.... so definitely tasted like reheated leftovers. The cheddar and ale soup was my biggest disappointment.... warm yellow ale would be a better description.... the consistency was very thin and not much cheddar flavor. On the other hand the shepherd pie loaded fries were amazing.... the portions for all of our orders were great just wish the flavors were better.