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  • I visited Niketown about a week ago. When I visited, I came in dressed in athletic apparel, as I had just finished a run. I went upstairs to the second floor and looked at the Nike Lunarglide 4s that were out. I stood in front of the display and picked one of the shoes up. I held a shoe in my hand for a good five minutes as three different associates seemed oblivious to my presence. I did, however, learn of one of the associates' plans for college, as he and another employee conversed openly on the floor no more than 10 feet away from me. Eventually, I did try on a shoe, which was brought to me after I asked someone to help me. The associate brought a shoe, and promptly left. No asking "how does it feel on your foot?" or "would you like to try another pair?". Nope, just dropped the shoes off and left. All in all, I was in the store for approximately 30 minutes and no one spoke to me when I came in, no one spoke to me when I was holding a display shoe in my hand, and no one spoke to me when I was looking at running apparel upstairs. I planned on buying a new pair of Lunarglides when I came in, but instead, I'll be buying my pair online from Nike.com. I understand that people working on the strip may be disinterested in helping people, particularly tourists, but a corporation as large as Nike should be setting the example for the surrounding stores, rather than falling in line with the accepted mediocrity that is the Strip's customer service.
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