UPDATED: Cleanliness needs to improve but I came back multiple times after this experience and it was probably an off day. I don't want 1 bad apple (young girl waitress) to ruin this place. When I'm served by the nice,friendly guy it is GREAT. for that I'm upping my rating.
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I really wanted to give this place 4stars for the food but with god awful service I cannot.
Lets start with the food,
I definitely recommend (V12) the Fried chicken wings with sticky rice. A MUST ORDER! Almost every table in the restaursnt ordered this dish. It is more of an appetizer.
The Bo 7 Mon (7 styles of beef) is $27 for a serving enough for 2ppl. I also recommend ordering this. Just remember it is a do it yourself kind of meal. You basically are making spring rolls with rice paper, vermicelli and beef.
1. I ordered lime-monade and 20mins later was told they are out of limes when I clearly see 2 limes sitting there. I also saw her try to make it half way only to stop and do something else forgetting about it.....
2.We ordered Ca phe sua da (iced coffee) which took literally no exaggeration over 45minutes. I was almost done eating....
3. I had to ask for a new cup because my cup was dirty , i tried to wipe my plate with a wet tissue because i didnt want to be only of those ppl but I had to accept it that my plate was JUST THAT DIRTY... i had to ask for a new one and it took forever for her to bring me one.
4.I asked for more vermecelli /noodles and after over an hour when I was done with my food, rdy for the bill she asked if i still wanted the noodles.... seriously wth is wrong with them.
Service was so awful, it pained me. I wanted to go take over and just serve the entire restaurant myself. There was no prioritizing, no organization and on top of that they weren't even that friendly.
For a new restaurant that is trying to succeed in a hidden plaza corner they really need to get their act together. Ive never been so disappointed and upset that I couldnt give them more stars... being the first to review. ARGH .
I hope the next time I go things will be better. (im afraid to go back though because this is a new restaurant and they dont seem to care about cleanliness, it isnt a run down place with old places. I really think they just dont have terrible dishwashing habits and rly dont care.