The first time I ate at this location, I ordered their chicken crispers and one of them was completely raw. It was disgusting and I kind of freaked myself out that I was going to get salmonella poisoning and die. Luckily, that didn't happen. The staff were really kind to me after that, and my food, drinks, and dessert was free. They also gave me $20 in gift certificates for the restaurant.
I've come back a few times since then and the food has always been solidly good. You can't really go wrong with Chili's. I've just refrained from ordering anything with chicken in it since then.