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  • Ordered large pan cheese "deep dish" & cheese raviolis. Was told there would be a 25 min. wait so I went back home. When I returned there were at least 8 people crowded inside waiting for their orders. Took another 5 minutes to get someone to tbe counter to get my name & then waited 10 more minutes for anyone to come back. While I was waiting I witnessed a customer complaining that his order came w/sausage rather than pepperoni. Young staff had no idea how to desl w/it & kept running back to a manager that was trying to sort out a delivery problem. Also witnessed another young employee hang up on a phone order the manager was taking. Employee didn't know how to work the phone. Bottom line...pizza was good, but overpriced; service was lackluster except for an overworked unsupported manager; need better trained employees at counter & phone with customer service skills.
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