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| - BEWARE WHEN USING A DEBIT/CREDIT CARD THEY COMMIT FRAUD IF U LEAVE THE TIP LINE BLANK !! I had been coming here since June 2017 & I loved the way they did my nails every single time so Its even more disappointing that I will NEVER be coming back again! I thought I finally found a place that I loved since I moved to this side of town, but last Friday, 3/16/18, I went in to get a fill & cut down & French. The total came to 25.00 + (.50 charge they charge to use a card) = 25.50. The elderly Asian woman that sits all the way in the back was the one who did my nails that day. She was in a bad mood because the salon was getting busy and her son ( tall guy that does pedicures all day) was nowhere to be found. She was calling him and leaving him voicemails and yelling across the salon to the other employees in their language. I asked her if everything was ok & she said my son doesn't answer and look at the salon were busy! I told her she needed to calm down because she still had clients she needed to take care of and shouldn't be yelling that way. When he finally appeared, she yelled at him like a mother yelling at a 5 year old boy. You could tell he got upset/embarrased at the way this woman was yelling at him. Because of her unprofessionalism, I decided NOT to leave her a tip. So I didn't write anything on the tip line, but on the TOTAL LINE, I wrote 25.50 and signed. Well, come to find out when checking my bank statement today, I had a 30.50 charge from this place. I knew for a fact I purposely did not leave this woman a tip due to her unprofessionalism!! So I went to the salon today to ask about this. I spoke to the guy that sits in the first seat ( not sure if this is that woman's son also). He said he would go get the receipt and I said, perfect, I would like to see it also! When he showed it to me I was in complete shock!!! Someone had wrote a number 5 ON THE TIP LINE! MY 25.50 WAS STILL THERE ON THE "TOTAL" LINE WHICH MAKES EVEN LESS SENSE ON HOW THEY FELT IT WAS OK TO CHARGE MY CARD 30.50! I got no apology from this guy at all!! He gave me 5.00 cash and said no one there would ever do something like that because they have been in business for so long and he doesn't understand why I am so bitter about it! He blamed me for not specifying the 0 on the tip line!!! EXCUSE ME!! YOUR BUSINESS or THAT GROUCHY OLD WOMAN STOLE FROM ME!! THIS IS CALLED FRAUD & I WILL BE GETTING A HOLD OF THE BETTER BUSINESS BUREAU! I should notttt have to put a 0 on the tip line if I specifically put down a TOTAL! No one should WRITE IN THEIR OWN TIP!! SHE IS OBVIOUSLY MONEY HUNGRY AND THATS WHY SHE WAS UPSET HER SON WASNT THERE TO SCAM MORE CUSTOMERS!! CHECK YOUR BANK STATEMENTS AND MAKE SURE THIS BUSINESS DIDNT STEAL FROM YOU TOO!
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