I've been a Neon Sun customer for well over a year and a half, and overall, I'm pleased with the salon. You have a HUGE variety of tanning beds, which is a big factor for me when it was time to choose a new salon when my old place jacked up their rates. Different locations have different beds, but you can still tan in a bed that is of equal strength. They also offer Mystic Tan (which I have never tried so I can't comment on that), and airbrush tanning as well. What impresses me most is the customer service. It's a refreshing change to walk into a salon and have a friendly employee greeting you versus some folks who act like you're inconveniencing them when you walk though the door. I agree with Susan D.'s comments about Neon Sun offering "clean, comfortable facilities". I've never had to wait for a bed to be cleaned; They are very aware of keeping beds clean and ready for use as soon as a customer walks in. I also find having numerous locations around the valley to be great. Everyone loves convenience!