First, let me say I love Andy's (now Hwy 55). I grew up in a town in Eastern NC where Andy's was the best burger spot in town. We ate there at least once a week and that's being modest. When my cousin told me that Andy's went through a franchise change and a location was opening on Charlotte, I was ecstatic. Actually, I was more than ecstatic, I'm pretty sure I did a happy dance. That's probably where my happiness ended. The first visit was... meh. My onion rings were cold and my burger was just ok. My experience was also lacking that charm I felt at the Andy's in my home town. They tried... believe me... they tried. The next visit was a little more pleasant. My food was hot, my philly was delicious, but my waitress, whose name escapes me, was horrible. Let me just say, I will not go out of my way to return here. If I'm in the area maybe, or I may just visit Applebees instead.