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  • I was referred to this office by my PCP. A new patient should expect a two month wait or more with a busy practice for a specialty physician, so I was not surprised. However, I was told to continue checking back to see if there were any cancellations, which would bump my appointment up. Thankfully, there was, and I was seen more than one month earlier than originally scheduled. The scheduling girls, BTW, were very kind and patient each time I called in to check, and always encouraged me to keep checking. On the day of my appointment, I had all of the paperwork filled in on my arrival, having printed it out at home. I was surprised to see the waiting room busy and full, but check in was smooth and calm. Preliminaries were done by the MA (weight, height, etc.), then I was placed in a room. First the PA came in after a brief wait (less than 10 min) and went over EVERYTHING on my paperwork and more. She was patient and listened to everything I had to say. After this my new doctor came in, Dr. Swarup, and she also reviewed my symptoms and complaints with me. Then she did a thorough exam. After this, she stopped and just LISTENED to everything I was concerned about, gave me her thoughts, and prescribed some meds to start with, and a "game plan" to work with on a daily basis. I scheduled a followup for one month. Dr. Swarup also contacted personally my other doctor(s) to let them know her findings, and that made me feel fabulous to know that she was sharing and coordinating with my other providers. I felt that she was willing to hear what I had to say, and willing to work with me. After a few days of the meds, I did have to call the office with some concerns I had, and they got back to me within 24 hours with a new game plan to try until the next appointment. I was also pleased that this office gives you an app so that you can access all your labs, paperwork, etc. Sometimes it helps to go back and read what I may have missed during the appointment. Overall, I was scared because of the negative reviews posted here, but thankfully, my experience was very positive and I feel confident that it will continue to be so.
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