My experience with the sales department was excellent, no pressure buy. I ended up purchasing a 2012 Ford Escape. However my time with Amir Fallahi in the financing department ruined the overall experience.
I am a recent college grad purchasing my first used car. I brought my boyfriend with me for support. Amir treated us with nothing but sexism and ageism... fist bumping my boyfriend when he learned I am a graduate student stating "damn dude". Then when I proceeded to tell him I did not want gap insurance he pushed and pressured harshly implying I didn't know what I wanted. My boyfriend got stern because he was disrespectful and Amir lashed back.
I will never recommend anyone to purchase a car here if they plan on financing. Amir displayed the worst customer service I have ever experienced.