My family and I were in the neighborhood so we decided to try it out. I've never been to a Lazy Dog Cafe but I heard good things about the one in Summerlin.
We went at about 14:00 so it pretty quiet, not very busy at all. We were seated promptly enough but it took close to 10 minutes before we were acknowledged by a server. A server did walk by and said that she would be right with us. 10 minutes later another server came and took our drink orders. In those 20 minutes though I saw other groups come in after us, get seated , and was immediately waited on by a server. The restaurant wasn't very busy and the staffing level was high enough than there should not have been any delays in service.
Our new server came back with our drinks and got our orders. Everything afterwards proceeded satisfactorily.
The food was average, bordering on mediocre. I could have gone to any other restaurant and gotten the same food but with much better service. So I'm pretty sure this was my first and last time at this particular location.