My car decided not to start due to some problem with my interlock. Called Phoenix Towing, and they estimated 30-45 minute wait. The driver called at 30 minutes letting me know he'll be arriving in 15. Took five minutes to get my car hooked up and rolling and we were off to the mechanic. What I would have expected to be really stressful was actually super easy. My driver was nice, and it ended up being less my money than I expected. I'll def use them again.