| rev:text
| - Never again.
We used to eat there consistently for a few years, but after one too many poor food experiences for their overpriced fare, we stopped going. I think it's been at least 2 years since we had eaten there, it could have possibly been 3. Last night, we wanted something different and saw the "new ownership" sign outside, so we decided to give it another shot, hoping for a better outcome. The place looks identical to how it did before, so without that sign one would never know there was anything different.
So, my wife, son and myself wait for service (my ice water glass smelled like bleach when I drank from it), and finally get our orders taken. First of all, there isn't a burger on that menu that approaches $10 - $12, much less $18. I ordered the Blu Burger, my wife had a chicken sandwich, and my son (he's 16, so not a toddler) had a southwestern-type burger. Let's start with his; it was a mess. It had so much sauce on it it was falling apart and was mushy, to the point where he couldn't finish it, and stopped after eating half. My wife's chicken sandwich wasn't hot, "just lukewarm" in her description. Nothing memorable or special about it. When my supposedly "medium well" burger arrived, I didn't think it seemed hot enough, but looked ok in the dark atmosphere that is the BBG. Against my better judgement I bit into it, and confirmed my suspicions, it wasn't hot. I muscled through it, thinking the whole time how I was going to get sick. Additionally, we all 3 ordered the truffle fries ($2 upcharge per order), which were all not hot, and actually quite a joke as all they do to make them truffle fries is a few dashes of olive oil and throw some shredded Parmesan cheese on them, which of course isn't melted because the fries aren't hot enough. Basically, $2 an order would have been too much, much less $2 per order to upgrade to the truffle experience.
When the bill came, the total was $73 and some change. We eat out a lot and I have a pretty good idea of what meals should and should not cost, as well as if the experience and/or quality provides a justification for a tab that high for a fast-casual dinner. The Blu Burger Grille does not provide any of the above. The food, service & ambiance was mediocre at best, and honestly food served at those temps could be downright dangerous.
Well, guess what? I have been up and down to the bathroom all night as a result of eating a terrible, under-cooked mess of a burger. Thanks for starting my long weekend off with an uncomfortable night of sleep and gastrointestinal distress that is still bothering me this morning.
So as I said at the beginning - NEVER AGAIN. Yelp can be helpful for those that use it, but I'll also be telling everyone that asks for a recommendation to avoid it at all costs. It takes a really bad or really good experience to get me to waste my time writing one of these, see my other reviews as proof and realize how strongly I feel about my recent dinner at Blu Burger Grill.
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