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  • My husband and I ate here last Sunday night and had the worst experience ever! We made reservations for 8p. When we arrived, the place was empty except for two other small tables. Right off, our waitress was odd. She mispronounced items on the menu and just overall had a weird presence and an odd way of "recommending" menu items (before even greeting us, she handed us the menu and blurted out her "two favorites." We ordered two appetizers to share (which came out at different times). They were pretty bland and we didn't finish either. When ordering the entree I ordered by saying "Can I do the spaghetti and meatballs with a pink sauce?" and the waitress acted like I was absurd and had no idea what I was suggesting. She said "well it comes with a bolognese sauce." I responded with "oh okay, I didn't realize it did. I'll just take it like that then." Less than 10 min later our entrees arrived. Mine was a small rigatoni like noodle with bolognese sauce and a giant "meatball" in the middle. I asked "is this the spaghetti and meatballs?" The waitress muttered something about "yes, well no, nevermind, it's my fault, I thought you wanted, hold on." and turned and just walked back to the kitchen with my plate. I insisted my husband start his meal. We were sitting (in a now empty restaurant with only one other 4 top table occupied) when the waitress, manager and two kitchen staff can be heard arguing about my meal and talking about me and what "she wants." (I just ordered the spaghetti and meatballs, no alterations. The waitress is the one that said it came with a bolognese sauce.) The manager never bothered to come talk to us, they just stood there and talked about how I didn't like my meal and what else could I possibly want. We could hear everything, the place was empty. Less than 10 min later they brought out spaghetti noodles with a SCANT amount of bolognese sauce and a the exact same meatball from the prior dish, sauce scraped off the side and everything, haha! My husband even made the comment that everything must be pre-made back there bc there was no time for food to actually be "cooked." Needless to say, I took one bite and this dish was as inedible as the apps and my husbands entree (he had a couple bites and pushed it aside before my meal even came). Neither of us mentioned not liking the dishes. It took longer to get the check than our meals combined. When we did get it, the waitress is not speaking to us at this point. The check was wrong, I don't even know how to explain but several random charges. I see the manager watching us from the kitchen. It's silent in the restaurant so I literally just ask him to come over, haha. He does and I ask him what the charges on our bill meant, I didn't mention the mix up or the dissatisfying food and service. He agrees that the charges are wrong and that he'll fix it to say I ordered the spaghetti and made some comment to the extent of " since that's the closest thing to what you ordered." (um it is exactly what I ordered!) I apologized and told him I was sorry for any confusion I caused and I explained to him the conversation bw myself and the waitress. He didn't apologize but did say he would comp the spaghetti. Long story short, we paid over $50 for two half eaten appetizers, 3 bites of "veal parm" and two glasses of water. We were in and out of there in 35 minutes. This was supposed to be a romantic date night celebrating my husband's bday and it was so bad!
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