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  • I've been a loyal Starbucks customer for 8 years - we get 2-4 drinks in the AM and another 2 drinks in the PM so we definitely know our stuff. This location used to be the best but in the last 8 months it has gone way way downhill!! The staff morale, the quality of the service, the drinks, and the manager is the worst culprit. She has lost many of the long term customers (fortunately it is across the street from ASU-West) and the turnover is crazy!! No sooner do they get your drink perfect and then they're gone and another new person at the mercy of Kelly, the manager!! I have sworn never to go back to this location but end up going back due to the convenience, but today was the last straw!!! Rather than try to get the coffee right to the point of paying considerably extra, Kelley will argue with you over which way is the right way, not the way you want it!! If you can avoid this location, do so and maintain your beautiful morning!
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