The staff here are all totally friendly and cute and on the rare occasion that I have had dessert it's been fresh and tasty.
Points from me come from the fact they are open late.
The only reason it's not 5 stars is because it can be so busy that there's nowhere to sit and many tables have study groups or business-type meetings going on so it's not quiet. Not the end of the world in warmer weather when I can take my coffee to a bench outside but when you have 30 minutes to kill in the middle of the winter hanging around the coffee station defrosting and waiting to get your primal-on and pounce on the next available seat is not ideal.